Welcome to Nemo's Express Car Wash Support!

Your one-stop hub for help with our services, memberships, and any questions you might have. We're dedicated to ensuring your experience with us is nothing short of spotless, providing efficient, high-quality car care that lets you drive away with confidence and pride in your gleaming vehicle.

About Nemo's Express Car Wash

Your Trusted Partner for a Sparkling Clean Vehicle in Sunrise, Florida.

Founded with a deep-seated passion for pristine vehicles and exceptional customer service, Nemo's Express Car Wash has proudly served the Sunrise community for years. We embarked on this journey with a simple mission: to provide the fastest, friendliest, and most effective car wash experience in the area. From our early days, we understood that a clean car contributes to a better driving experience and a sense of pride for its owner. This understanding has fueled our commitment to investing in the latest car wash technology and eco-friendly cleaning solutions.

Our core values revolve around quality, efficiency, customer satisfaction, and environmental responsibility. We believe in delivering a consistently superior wash every time you visit. Our team members are more than just staff; they are car care enthusiasts dedicated to ensuring your visit is smooth and your car leaves looking its absolute best. We continuously train our team to provide knowledgeable assistance and a welcoming atmosphere. Furthermore, we are committed to water conservation and use biodegradable soaps to minimize our environmental footprint, because we care about our community and our planet. At Nemo's, we're not just washing cars; we're building lasting relationships with our customers, one sparkling vehicle at a time. We strive to be more than just a car wash; we aim to be an integral part of your vehicle maintenance routine, offering peace of mind and outstanding results.

Nemo's Express Car Wash modern facility exterior
Friendly team members at Nemo's Express Car Wash

Frequently Asked Questions

Find quick answers to common questions about our car wash services, unlimited memberships, billing, and more at our Sunrise, FL location. We aim to provide clarity so you can make the most of your Nemo's experience.

Nemo's Express Car Wash is proud to be open 7 days a week for your convenience. Our current operating hours are Monday through Saturday from 7:30 AM to 7:30 PM, and on Sundays from 8:00 AM to 7:00 PM. Please note that these hours may occasionally vary on major holidays or due to inclement weather. We recommend checking our website or calling ahead if you are unsure.

You can find us conveniently situated at 2651 N University Dr, Sunrise, FL 33322. We're easily accessible and ready to provide your vehicle with a top-quality wash. Look for our distinctive Nemo's branding!

We strive to make payment as easy as possible. We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we accept debit cards and, of course, cash payments at our facility.

Our Unlimited Wash Membership is an amazing value! For a flat monthly fee, starting as low as $24.99, you can wash your enrolled car as many times as you like throughout the month. It’s perfect for those who love a consistently clean vehicle. Each membership is specific to a single vehicle, and you can easily sign up at our Sunrise location.

Keeping your payment information current is simple. To update your credit card details for your Unlimited Wash Membership, please visit our facility at 2651 N University Dr, Sunrise, FL, and one of our friendly staff members will assist you. Alternatively, you can give us a call at 954-741-5116 during our business hours.

Each Unlimited Wash Membership is assigned to a single, specific vehicle and is identified by an RFID tag or license plate. This allows us to offer such great value. If you have multiple vehicles you'd like to enroll, you would need to purchase a separate membership for each car. We do offer multi-car discounts, so please ask an attendant!

We'd be sad to see you go, but we understand circumstances change. To cancel your Unlimited Wash Membership, we kindly request that you provide us with at least 7 days' notice before your next scheduled billing date. You can cancel your membership by visiting our location in person or by calling us at 954-741-5116. There are no long-term contracts.

Absolutely! Our advanced Ceramic Sealant is meticulously formulated to be completely safe and highly beneficial for all types of automotive paint finishes, including clear coats. It provides a durable layer of protection, enhances gloss, and offers superior hydrophobic properties, making water bead and roll right off.

Your complete satisfaction is our utmost priority at Nemo's Express Car Wash. If, for any reason, you are not fully satisfied with the quality of your wash, please alert a manager on duty before you leave our premises. We will gladly assess the situation and do everything we can to make it right, which may include a rewash.

Our express wash services are primarily focused on providing a fast and thorough cleaning of your vehicle's exterior. However, we are pleased to offer complimentary access to our powerful, self-service vacuum stations for all our wash customers to clean their car's interior at their leisure. For more comprehensive interior and exterior detailing, please inquire with an attendant about our full-service detailing packages and availability.

Unlimited Wash Membership Support

Unlock exceptional value and convenience with a Nemo's Express Car Wash membership. Here’s how to manage your account and make the most of your benefits.

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Maximize Your Membership Benefits

Imagine washing your car whenever it needs it, without worrying about the cost each time! With a Nemo's Unlimited Wash Membership, that's exactly what you get. Starting at just $24.99 per month, you gain access to unlimited washes, ensuring your vehicle always looks its best. Depending on your chosen plan, you can also enjoy premium services like our durable Ceramic Sealant, brilliant Hot Wax Shine, and effective Rain-X treatments. It's the ultimate convenience for busy Sunrise drivers who value a clean car and smart savings.

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Managing Your Account Is Easy

We believe managing your membership should be as hassle-free as our car washes. If you need to update your billing information, wish to upgrade or change your wash plan, or need to request a cancellation, our friendly team is here to help. Simply visit us in person at our Sunrise location (2651 N University Dr, Sunrise, FL 33322), or give our dedicated support line a call at 954-741-5116 during business hours. We are committed to providing prompt and courteous assistance for all your membership needs.

Visual representation of Nemo's Car Wash membership card and benefits

Helpful Tips & Car Care Guides

Get the most out of your Nemo's Express Car Wash experience and keep your vehicle in top condition with these simple tips and insights into our services.

Car being carefully prepared for an automated car wash
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Preparing Your Car for a Wash

To ensure a smooth and effective wash, a little preparation goes a long way. Please make sure all windows and your sunroof are fully closed. Retract or remove any non-fixed antennas. It's also important to remove any loose items from your vehicle's exterior, such as bike racks, ski racks, or unattached spoilers, to prevent damage to your vehicle or our equipment.

Chart illustrating different car wash service options and their benefits
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Understanding Our Wash Options

We offer a range of wash packages to suit every need and budget. From a quick and effective basic foam bath to our premium Lava Shield and long-lasting Ceramic Sealant, each service provides unique benefits. Our friendly attendants are always happy to explain the advantages of each option and help you choose the perfect wash for your car's condition and your desired level of protection and shine.

Customer happily using free vacuums after their car wash
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Post-Wash Care & Free Vacuums

After your car emerges sparkling clean from our wash tunnel, don't forget to take advantage of our complimentary, high-powered vacuums to give your interior the attention it deserves. For services like Rain-X or our protective waxes and sealants, allowing them a short time to cure, especially before exposure to heavy rain, can enhance their longevity and effectiveness.

Hear From Our Happy Customers

See why drivers in Sunrise and the surrounding areas trust Nemo's Express Car Wash for their vehicle care needs. We're proud of the feedback we receive!

Isabella Rodriguez, happy customer

"Nemo's always leaves my car looking brand new! The unlimited plan is fantastic value, and the staff are so friendly and helpful. Best car wash in Sunrise, hands down!"

- Isabella Rodriguez

Michael Chen, satisfied client

"I'm really impressed with the Ceramic Sealant. My car stays cleaner for much longer, and the shine is incredible. The free vacuums are powerful and a great bonus too."

- Michael Chen

Sofia Garcia, pleased customer

"As a busy mom, I appreciate how quick and efficient Nemo's is. I can get a top-quality wash in minutes, which is a lifesaver. The kids love watching the car go through the tunnel!"

- Sofia Garcia

David Miller, loyal customer

"Their customer service is consistently top-notch. I had a question about my membership billing, and they resolved it quickly and professionally. Highly recommend them for quality and service."

- David Miller

Emily Nguyen, happy member

"The Lava Shield wash is my absolute favorite! It makes such a noticeable difference, especially during the Florida rainy season. My car has never looked better, and the protection lasts."

- Emily Nguyen

Visit Us at Nemo's Express Car Wash

We're conveniently located in Sunrise, FL, ready to provide your vehicle with exceptional care. Find us easily and check our operating hours below.

Our Location

NEMO'S EXPRESS CAR WASH, INC
2651 N University Dr
Sunrise, FL 33322
Phone icon Phone: 954-741-5116
Email icon Email: [email protected] (Displayed as [email protected] on some materials for general inquiries)

Our Hours

  • Monday - Saturday: 7:30 AM - 7:30 PM
  • Sunday: 8:00 AM - 7:00 PM

Hours subject to change due to weather or holidays. Please call ahead if unsure. We always strive to keep our customers informed of any variations.

Directions icon Get Directions

Get In Touch With Support

Have a specific question or need assistance with your membership or a recent wash? Fill out the form below, or reach us directly by phone or email. Our dedicated support team in Sunrise aims to respond to all inquiries within 24 business hours because your satisfaction is paramount.

Direct Contact Information

Prefer to reach out directly? We're here for you. Our team is based locally in Sunrise and is ready to provide prompt, friendly assistance.

Phone icon
Call Support:
954-741-5116
Email icon
Email Support:
[email protected]

Our team is dedicated to ensuring every interaction with Nemo's Express Car Wash is positive. We value your business and feedback.

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